INSPIRED BY UNDERSTANDING.
Empathy is the cornerstone of a human-centered design process that I carry into the work I do. Gaining understanding, with the people I serve at the center of the design process, enables new answers to emerge from difficult problems.
This empathy is a critical aspect of “Design Thinking” that seems to best describe the framework that guides so much of my life work and learning experiences. Designing experiences and discovering seemingly obvious solutions through non-obvious connections is one of the most fulfilling aspects of the work I do. Such discoveries aren’t possible without an emphasis on people and their relation to the challenges at hand.
Placing the focal point of any project on people — clients, audiences, and their collective experiences — is the first step in the human-centered design process that sets a solid and creative foundation for problem solving.
It begins with inspiration, learning directly from people through immersive experiences that provide deep understanding of their needs. This inspiration leads to ideation where sense is made from all that has been learned, identifying opportunities, and prototyping possible solutions in the process. This ideation leads to implementation that brings solutions to life.
The best, most durable solutions always start with people – discovering inspiration through understanding.
I am the founder and lead web communication strategist at the private media consulting company called Kosovich Media Group LLC. I lead operations and project implementation at Kosovich Media Group where I build teams around unique projects to accomplish client goals.
Kosovich Media Group provides strategic consultation, development, and deployment services for web content management systems, learning management systems, social media, and other web-based communication applications.
Additionally, Kosovich Media Group provides content construction including video, audio, and still image production, professional writing, print production and graphic design services. Kosovich Media Group delivers solutions that fit within the context of organizational communication plans and media campaigns.
More information about Kosovich Media Group is available at the company website.
Previously I worked at Purdue University Calumet as the campus portal coordinator within University Relations and I supported campus efforts to migrate web publishing practices into a web content management system. Also during my time at the university I worked as the Student Affairs Web/Communications Specialist supporting web publishing for the various offices within the Student Affairs division.
I am a graduate of Purdue University Calumet’s Department of Communication and Creative Arts graduate program with a Master of Arts degree in Communication.
I am a certified “Enterprise Web 2.0 Practitioner” by the Association for Information and Image Management where I am a Professional Member. I am also a Professional Member of the Information Architecture Institute.
I have more than fifteen years of media experiences that range from running the campus newspaper as Editor-in-Chief while an undergraduate in college to professional video production with Comcast Cable and private consulting opportunities providing custom web development solutions for businesses in a variety of industries.
With expertise in the fields of Technology and Communication, I have presented to audiences at conferences in the United States, Greece, and Turkey about leveraging emerging web technologies to support organizational strategic goals. I have also discussed issues relating to Technology and Communication as a guest on local television programs and published articles in journals about content management systems and web communication.
If you have other questions, please send me an e-mail so we can talk more.